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Terms and Conditions GENERAL INFORMATION TO ORDER All orders must be placed in writing by mail or fax or e-mail. All orders are subject to approval. All orders are prepaid. To set up an account to set up
credit terms, please contact tea-vino.com
or call 760-542-5423 0r 760-539-2222 to have credit application sent. Please allow up to three weeks to establish
terms. PAYMENT TERMS Payment terms are prepaid and
payment terms are available upon credit approved. All credit cards are also
accepted. A finance charge of 1.5% per
month will be imposed on all past due balances. SHIPMENTS All Teavino products are
shipped F.O.B Fairfield, CA, CA or F.O.B. San Diego, CA. Freight charges are prepaid
and added to your invoice. Shipments of
Nantec products of any combination will be prepaid on all orders of $2500 or
more to one location, in one shipment. METHOD OF PAYMENT Shipping offered is Ground or
Air. 1 to 3 business day delivery
is available on most shipments for competitive rate. LEADTIME Most items are in stock and
ready for immediate delivery. MINIMUM ORDER $250 minimum on new orders and
$150 on re-orders. DEFECTIVE GOODS 1. Call for authorization of
return goods. No credit will be given
without a Return Material Authorization Number (RMA) and Nantec inspection of
the defective products. 2. The Teavino representative
of the account must take a physical count of all the defective merchandise and
submit the findings to Teavino in writing. Teavino will then issue authorization and
credit the account accordingly. 3. A 1% defective allowance to
be deducted from the invoice when agreed upon by both parties, in writing, in
lieu of a RMA for defective goods. WARRANTY Teavino warrants all
products against faulty materials and workmanship for a period of one (1) year from the date of purchase. Our product
applies when the product is used for the purpose of intent, under normal
conditions, and does not apply to damages caused by normal wear and tear,
unreasonable use or neglect. Additional
warranty claims are noted at www.tea-vino.com
IMPRINTING INFORMATION ARTWORK REQUIREMENT Please provide camera-ready
artwork that is clean, crisp and to size. Camera-ready Artwork has clean smooth
edges, a dense black image and white background. For multiple color imprints, artwork must be
Black and White color separated.
Accepted email or disk formats include Adobe Photoshop, Adobe
Illustrator, Corel Draw, TIFF and JPEG with a resolution of 300 dpi or better
in VECTOR file format. MINIMUM ORDER REQUIREMENTS Special LOGO orders 1000 units for China production per style. METHOD OF IMPRINTING Pad Printing, Screen Printing
and Laser Engraving. STANDARD PRODUCTION TIME Imprinted, 30-45 working days. IMPRINTING CHARGES Film/Plate Charge: $100.00 per
one color/one location. Set-up Charge: $50.00 per
color/location (recurring Set-up Charge on repeat orders). Pad Printing Charge: $0.75 per
color/location. Additional Color or Location:
$0.50 per color/location. Item of Color Change: $20.00
per change. Color Matching: We can do
close PMS match on the imprinting color but not exact. Pantone color match is
$25.00 per color. SPECULATIVE SAMPLES Billed at Regular Wholesale
Cost, plus all application set-up and running charges. Non-returnable. OVER AND UNDER RUNS Due to the difficulty of
manufacturing exact requirements without sacrificing quality, we reserve the
right to ship up to 5% over or under the quantity ordered. Contact us for exact quantity
requirement. Teavino 3900 Business Center Drive #10104 Fairfield, CA 94345 Phone: 760-542-5423 or 760-539-2222 e-mail: marie@tea-vino.com or nancy@tea-vino.com USA Teavino 2019 *All special price sales are
final and no return policy |